Reference

How We Protect Your Privacy at galaxi88

When you open an account with us, your personal information and account activity stay secure through encrypted connections and strict data-handling practices.

Encrypted account loginVerified payment processingClear data-retention rules
galaxi88 How We Protect Your Privacy at galaxi88
REACH OUR TEAM

Contact Us About Your Privacy

Our support team is ready to help you understand how your data is used, request changes to your account, or raise privacy concerns.

Email Send a privacy query to our data team at [email protected] and expect a reply within 24 hours on business days.
Live Chat Open the chat widget inside your account lobby. Our team responds in real time during operating hours, seven days a week.
Account Settings Log in and visit Account > Privacy & Data to view your stored information, update contact details, or download your account record.
HOW WE SECURE YOU

Data Security and Account Protection

We use SSL encryption on every page so your login credentials and payment details travel safely between your device and our servers.

SSL Encryption

All data sent to and from galaxi88 is encrypted using industry-standard SSL certificates, protecting your login and payment details from interception.

Password Hashing

Your password is never stored in plain text. We use one-way hashing so even our staff cannot see your password—only you can unlock your account.

Two-Step Verification

Enable two-factor authentication in your settings to add a PIN code or app-based confirmation to every login, blocking unauthorised access.

Withdrawal Verification

Before sending your payout, our team checks your identity and confirms the receiving DANA, OVO, GoPay or QRIS account matches your registered details.

Data Retention

We keep your account data for as long as your account is active, plus seven years afterward for regulatory compliance. Closed accounts are archived securely.

Privacy Officer

Contact [email protected] to report a data breach, request your full account record, or ask us to delete your personal information where permitted by law.

Privacy Policy Questions Answered

No. We do not sell your personal information. We share data only with payment processors like DANA, OVO, GoPay and QRIS to complete your transaction, and with compliance auditors where local law requires it. You control your account—what stays private stays private.

We retain all deposit and withdrawal records for seven years after your account closes, to meet anti-money-laundering regulations. While your account is active, you can see the full history inside your Account > Transaction Log page anytime.

Yes. Email [email protected] and ask for a data export. We will send you a file with your profile, transaction history, IP logs and device records within ten business days. Some information depends on local law regarding what we can release.

Your account data is archived and encrypted for seven years for regulatory purposes. We do not use it for marketing or analytics during that time. After seven years, we delete it permanently unless local law requires us to retain it longer.

We use session cookies to keep you logged in and remember your lobby preferences. We do not use cookies to track you outside our site. Clear your browser cookies anytime; you will be logged out but your account and funds remain safe.

Yes. The galaxi88 app uses the same SSL encryption and login security as the website. Your DANA, OVO, GoPay and QRIS transactions are protected whether you deposit via the app or desktop. Never download the app from sources outside the official app stores.

Open live chat in the lobby immediately or email [email protected] with 'Security Alert' in the subject line. Our team will freeze your account, review login history with you, and help you reset your password. Act fast—we investigate within one hour during peak times.